1)   Remote Helpdesk 6.8
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.

 2)   NetSupport Manager - PC Remote Control 9.0.0
Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software.New Features include Linux and Pocket PC support, Monitor Mode,a whiteboard feature and record and replay